IIC is hiring a Clinic Registration Lead.

To apply, please email [email protected] and include the subject line: Clinic Registration Lead.

The Indiana Immunization Coalition is seeking a motivated, organized, and community-minded Registration Lead to support community immunization clinics across Indiana. This role is ideal for someone who enjoys working with people, thrives in a fast-paced environment, and is passionate about improving access to vaccines for people of all ages and backgrounds.

Skills & Qualifications

The ideal candidate will have:

  • A passion for serving communities and promoting vaccination for people of all ages.
  • Strong self-motivation, initiative, and a proactive approach.
  • Cross-cultural awareness and the ability to work effectively with diverse communities.
  • Excellent time management, prioritization, and multitasking skills.
  • Strong interpersonal skills and the ability to build positive working relationships with colleagues and community partners.
  • Effective communication skills, including speaking, writing, and active listening.
  • Critical thinking and problem-solving abilities.
  • A collaborative, team-oriented approach.
  • Ability to stay composed under pressure and adapt to changing priorities.

Preferred experience: Public health or community health experience is preferred.

Key Responsibilities

  • Lead registration operations at regional immunization clinics, including occasional evening and weekend clinics.
  • Supervise registration staff, assign roles, ensure adequate staffing, and oversee time tracking.
  • Ensure registration forms are completed accurately and serve as the primary point of contact for registration-related questions.
  • Verify insurance eligibility through applicable portals and software systems.
  • Maintain accurate records and spreadsheets for vaccine refusals, borrowed and wasted vaccines, grant reporting, and inventory tracking.
  • Reconcile immunization records in CHIRP and vaccine management software, including entering historical records and completing post-clinic reconciliation.
  • Coordinate with the Clinic Lead on vaccine checkout, clinic setup and breakdown, logistics, communications, and follow-up activities.
  • Provide vaccine recommendations and information to the public.
  • Resolve billing issues with VaxCare and assist with patient reminder and recall efforts in CHIRP.
  • Support community outreach by helping establish relationships with schools and community partners.
  • Attend educational sessions and stay current on vaccine recommendations and updates.
  • Perform other duties as assigned.

Additional Information

Work Schedule & Travel

Employment: Part-time to full-time, depending on organizational needs.
Schedule: Occasional evening hours and potentially one Saturday per month to support community immunization clinics.
Travel: In-state travel is required. Mileage will be reimbursed, and use of an organizational vehicle may be available depending on availability.
Requirements: A valid driver’s license and reliable transportation are required.

Benefits

Retirement savings: SIMPLE IRA with an employer matching contribution of up to 3%.
Telehealth services: Telehealth and tele-mental health services are available.
Health insurance: Health insurance is not offered through the organization.